Site Designed By Digital Error ©2011
Search The Monkey Socks Website
Please read and understand all the information before you sign the reservation form.
It is important you read the information in the literature as this forms a contract with Monkey Socks.
Wristbands
Where wristbands are provided, please wear them at all times. This enables us to monitor that only our customers are enjoying the facilities we have provided for the event. Security will refuse entry to persons not doing so. Those having legitimate cause to refrain from wearing a wristband must have a doctor’s certificate to confirm such a case. WARNING! Replacement for lost wristbands will incur a charge of £100 per person.
Payments, Cancellations, Belongings & Insurance
You must pay the balance of the holiday by the date specified within your booking confirmation details.
Unpaid cheques will be charged at £30.
All bookings, deposits and monies are non-transferable.
If on arrival at an event it is discovered that a false booking has been made, we have the right to refuse entry and are not obliged to issue a refund.
Monkey Socks strongly advise that you obtain the correct and adequate travel insurance that include cover for cancellations, illnesses etc.
Monkey Socks cannot be held responsible, in any way, for loss of property or belongings at our events.
All cancellations made by you less than 72 days before the event, will be charged at the full balance rate.
Hotel
Supplements will be charged for single rooms at the rate specified on the brochure, or on request when making a booking.
Children's rates are stated in the brochure or on request when making a booking.
With the exception of working dogs for disabled people, we do not accept pets unless stated otherwise in the brochure.
Check in and out times are in the literature for the specified event.
For holidays and events where a room share option is available for single customers, we will not be held responsible for non compatibility between sharing individuals.
Alterations To The Holiday
We reserve the right to make changes to the programme and holiday if needed. Holidays and entertainment schedules are planned many months ahead and occasionally we have to change things that are beyond our control.
In the unlikely event that we have to cancel the holiday, (due to insufficient numbers to make the holiday viable or such like) we will contact you not less than six weeks before an event. We reserve the right to make that decision in all instances. Your full money will be refunded. Cancellations by you will only be accepted once received in writing. The signatory of the booking form is responsible for cancellation fees and will be determined by the following: -
72 days or more - Loss of deposit
Less than 72 days the full balance is payable.
Any alterations on weekend events carry a £20 Per Person Administration charge.
Disruptive Passengers And Threatening Or Abusive Behavior
Whilst on holiday it is your responsibility to ensure that other guests and passengers are able to enjoy their holiday without disruption.
We reserve the right to refuse to accept a booking if we feel that person or persons may upset or cause problems to other customers or staff. We reserve the right to terminate your holiday should your behavior whilst on a Monkey Socks event be that of a verbal or physical threat to any staff or customers. Should this occur, refunds will not be paid under any circumstances.
In accordance with International Law the Captain of the aircraft has authority over all passengers both whilst boarding and during the flight. The Captain may prevent you from boarding if you are considered unfit to do so, or if you pose a danger to the aircraft or the safety of your fellow passengers - this may arise if you are found to be drunk, abusive, use insulting words or threatening behavior. In such circumstances the airline may deny boarding or divert to the nearest airport in order to offload you. In either case neither our Company nor the airline will be responsible for any refund, compensation or any other costs you may incur. In addition, we may seek compensation from you for any cost incurred as a result of your behavior. It should be noted that disruption on board an aircraft is a criminal offence and you may be prosecuted.
Any person or persons causing damage to Hotel or event property will be charged in full, for all costs relating to the damage.
Monkey Socks are committed to providing the best service and holidays. Should you wish to complain please see a Monkey Socks representative and should this not be sufficient you must write to Monkey Socks within fourteen days. All information will be held by HTM Management Ltd T/A Monkey Socks as required by the Data Protections Act 1984/88. We will only use your details for the purpose of the holidays & other Monkey Socks related events.
It is important you read the information in the literature as this forms a contract with Monkey Socks.
Wristbands
Where wristbands are provided, please wear them at all times. This enables us to monitor that only our customers are enjoying the facilities we have provided for the event. Security will refuse entry to persons not doing so. Those having legitimate cause to refrain from wearing a wristband must have a doctor’s certificate to confirm such a case. WARNING! Replacement for lost wristbands will incur a charge of £100 per person.
Payments, Cancellations, Belongings & Insurance
You must pay the balance of the holiday by the date specified within your booking confirmation details.
Unpaid cheques will be charged at £30.
All bookings, deposits and monies are non-transferable.
If on arrival at an event it is discovered that a false booking has been made, we have the right to refuse entry and are not obliged to issue a refund.
Monkey Socks strongly advise that you obtain the correct and adequate travel insurance that include cover for cancellations, illnesses etc.
Monkey Socks cannot be held responsible, in any way, for loss of property or belongings at our events.
All cancellations made by you less than 72 days before the event, will be charged at the full balance rate.
Hotel
Supplements will be charged for single rooms at the rate specified on the brochure, or on request when making a booking.
Children's rates are stated in the brochure or on request when making a booking.
With the exception of working dogs for disabled people, we do not accept pets unless stated otherwise in the brochure.
Check in and out times are in the literature for the specified event.
For holidays and events where a room share option is available for single customers, we will not be held responsible for non compatibility between sharing individuals.
Alterations To The Holiday
We reserve the right to make changes to the programme and holiday if needed. Holidays and entertainment schedules are planned many months ahead and occasionally we have to change things that are beyond our control.
In the unlikely event that we have to cancel the holiday, (due to insufficient numbers to make the holiday viable or such like) we will contact you not less than six weeks before an event. We reserve the right to make that decision in all instances. Your full money will be refunded. Cancellations by you will only be accepted once received in writing. The signatory of the booking form is responsible for cancellation fees and will be determined by the following: -
72 days or more - Loss of deposit
Less than 72 days the full balance is payable.
Any alterations on weekend events carry a £20 Per Person Administration charge.
Disruptive Passengers And Threatening Or Abusive Behavior
Whilst on holiday it is your responsibility to ensure that other guests and passengers are able to enjoy their holiday without disruption.
We reserve the right to refuse to accept a booking if we feel that person or persons may upset or cause problems to other customers or staff. We reserve the right to terminate your holiday should your behavior whilst on a Monkey Socks event be that of a verbal or physical threat to any staff or customers. Should this occur, refunds will not be paid under any circumstances.
In accordance with International Law the Captain of the aircraft has authority over all passengers both whilst boarding and during the flight. The Captain may prevent you from boarding if you are considered unfit to do so, or if you pose a danger to the aircraft or the safety of your fellow passengers - this may arise if you are found to be drunk, abusive, use insulting words or threatening behavior. In such circumstances the airline may deny boarding or divert to the nearest airport in order to offload you. In either case neither our Company nor the airline will be responsible for any refund, compensation or any other costs you may incur. In addition, we may seek compensation from you for any cost incurred as a result of your behavior. It should be noted that disruption on board an aircraft is a criminal offence and you may be prosecuted.
Any person or persons causing damage to Hotel or event property will be charged in full, for all costs relating to the damage.
Monkey Socks are committed to providing the best service and holidays. Should you wish to complain please see a Monkey Socks representative and should this not be sufficient you must write to Monkey Socks within fourteen days. All information will be held by HTM Management Ltd T/A Monkey Socks as required by the Data Protections Act 1984/88. We will only use your details for the purpose of the holidays & other Monkey Socks related events.